{"id":91302,"date":"2025-11-17T09:53:10","date_gmt":"2025-11-17T08:53:10","guid":{"rendered":"https:\/\/managementberatung-coaching.de\/?p=91302"},"modified":"2026-05-31T19:59:19","modified_gmt":"2026-05-31T17:59:19","slug":"change-communication-tips-for-managers","status":"publish","type":"post","link":"https:\/\/managementberatung-coaching.de\/en\/change-kommunikationstipps-fuehrungskraefte\/","title":{"rendered":"Change - Navigating change with confidence and communication"},"content":{"rendered":"<div class=\"gb-container gb-container-fd340ee6\" id=\"summary\">\n<div class=\"gb-container gb-container-b90f8493 cp-container-accordion180 gb-accordion\">\n<div class=\"gb-container gb-container-d5dbb893 gb-accordion__item\" data-transition=\"slide\">\n<div class=\"gb-container gb-container-5d9c68ee gb-accordion__toggle\" id=\"gb-accordion-toggle-5d9c68ee\" role=\"button\" tabindex=\"0\">\n\n<p class=\"gb-headline gb-headline-5021f753\"><span class=\"gb-icon\"><svg aria-hidden=\"true\" role=\"img\" height=\"1em\" width=\"1em\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path fill=\"currentColor\" d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span><span class=\"gb-headline-text\">Management Summary<\/span><\/p>\n\n<\/div>\n\n<div id=\"gb-accordion-content-f7249701\" class=\"gb-accordion__content\"><div class=\"gb-container gb-container-f7249701\">\n\n<p class=\"wp-block-paragraph\">Change triggers fear in organisations above all when the&nbsp;<em>Messy Middle<\/em>&nbsp;- the phase between parting and a new beginning - is experienced as chaotic, uncontrollable or threatening. The type of communication is decisive for how strong this fear becomes. Because everything we focus on gains power: emphasising chaos increases chaos. Those who create orientation reduce uncertainty.<br><br>Effective change communication is based on three principles:<br><br>1. <strong><strong>Drama out - facts in:<\/strong>&nbsp;<\/strong>Describe situations in a non-judgemental way, without glossing over problems or ignoring fears.<br>2. <strong>Clarify usefulness:<\/strong> What was useful in the past and what no longer helps today? This makes change comprehensible.<br>3. <strong>Strengthen solution focussing:<\/strong> Acknowledge fears, concretise them and get out of killer phrases with solution-oriented questions.<br><br>Appreciation for what has gone before and the conscious recognition of small steps forward create additional stability. In this way, teams and managers are able to constructively support change processes - and turn fear of loss into orientation, responsibility and the courage to embrace the new.<br><\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<h2 id=\"die-drei-phasen-der-veranderung\" class=\"gb-text\">The three phases of change<\/h2>\n\n\n\n<h3 id=\"1-long-goodbye\" class=\"gb-text\">1. long goodbye<\/h3>\n\n\n\n<p class=\"gb-text\">The phase in which the old is still there, but is already crumbling inside. Habits lose stability. People sense that something is coming to an end.<\/p>\n\n\n\n<h3 id=\"2-messy-middle\" class=\"gb-text\">2. messy middle<\/h3>\n\n\n\n<p class=\"gb-text\">The most uncertain phase. The old no longer works, the new doesn't yet. Orientation gaps appear - and this is precisely where the fear of losing control grows.<\/p>\n\n\n\n<h3 id=\"3-new-beginning\" class=\"gb-text\">3. new beginning<\/h3>\n\n\n\n<p class=\"gb-text\">New structures, roles and processes begin to take effect. The feeling of security slowly builds up again.<\/p>\n\n\n\n<p class=\"gb-text\">Important: <strong>These phases last for different lengths of time for each person. And everyone deals with them individually.<\/strong><\/p>\n\n\n\n<h2 id=\"change-warum-das-messy-middle-so-viel-angst-erzeugt\" class=\"gb-text\">Change - Why the Messy Middle generates so much fear<\/h2>\n\n\n\n<p class=\"gb-text\">It can be observed in organisations that negative narratives spread quickly:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201eEverything is in chaos here at the moment.\u201c <\/li>\n\n\n\n<li>\u201eNobody knows what to do.\u201c<\/li>\n\n\n\n<li>\u201eWhat they've come up with will never work.\u201c<\/li>\n<\/ul>\n\n\n\n<p class=\"gb-text\">When sentences like this wander through corridors and coffee kitchens, they reinforce fear. Because: <strong>Everything we focus on gains strength.<\/strong><\/p>\n\n\n\n<p class=\"gb-text\">Those who place chaos at the centre of their communication will perceive more chaos. Those who thematise uncertainty reinforce it.<\/p>\n\n\n\n<p class=\"gb-text\">It is rarely the factual changes that trigger stress, but the feeling that basic needs (security, orientation, influence, belonging) are under threat.<\/p>\n\n\n\n<h2 id=\"was-bedeutet-das-fur-die-change-kommunikation\" class=\"gb-text\">What does this mean for change communication?<\/h2>\n\n\n\n<h3 id=\"1-drama-raus-wertfreiheit-rein\" class=\"gb-text\">1. drama out - value freedom in<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Value-free does not mean emotionally cold. <br>It means: <strong>Name situations without judging them.<br><\/strong><br>Not: \u201eThe procedure is chaotic.\u201c<br>Rather: \u201eThere are a lot of unanswered questions right now. Let's sort them out.\u201c<br><br>Freedom of values promotes orientation - not defence.<\/p>\n\n\n\n<h3 id=\"2-keine-schonfarberei\" class=\"gb-text\">2. no whitewashing<\/h3>\n\n\n\n<p class=\"gb-text\">\u201eDrama out\u201c means explicitly <strong>not<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Talking down problems<\/li>\n\n\n\n<li>Ignore fears<\/li>\n\n\n\n<li>Concealing worrying facts<\/li>\n<\/ul>\n\n\n\n<p class=\"gb-text\"><strong>Honesty + clarity = trust.<\/strong><\/p>\n\n\n\n<h3 id=\"3-fragen-nach-der-dienlichkeit\" class=\"gb-text\">3. questions about usefulness<\/h3>\n\n\n\n<p class=\"gb-text\">This type of reflection helps to remain constructive:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What has been useful so far?<\/li>\n\n\n\n<li>What is currently still supporting us?<\/li>\n\n\n\n<li>What should we adapt because it no longer helps us today?<\/li>\n<\/ul>\n\n\n\n<p class=\"gb-text\">In this way, we honour the old without holding on to it.<\/p>\n\n\n\n<h3 id=\"4-andere-aus-dem-drama-holen-losungsfokussiert-kommunizieren\" class=\"gb-text\">4. getting others out of the drama - communicating with a focus on solutions<\/h3>\n\n\n\n<p class=\"gb-text\">Dramatic statements are often just an expression of hurt needs.<br>Instead of talking against it, it helps to be specific:<\/p>\n\n\n\n<p class=\"gb-text\">\u201eYou're worried - about what exactly?\u201c<br>\u201eHow do you know that the process can't work?\u201c<\/p>\n\n\n\n<p class=\"gb-text\">Solution-focussed reframing sentences defuse killer phrases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201eIt can't work like that!\u201c \u2192 \u201eHow do you think it would work?\u201c<\/li>\n\n\n\n<li>\u201eSomeone hasn't thought it through to the end!\u201c \u2192 \u201eWhat exactly do you think is missing?\u201c<\/li>\n<\/ul>\n\n\n\n<p class=\"gb-text\">This creates constructive responsibility instead of destructive grumbling.<\/p>\n\n\n<div class=\"gb-container gb-container-dd56db8d\" id=\"buchen\">\n<div class=\"gb-container gb-container-790034b2\">\n\n<a class=\"gb-button gb-button-d6afa189 gb-button-text button-standard\" href=\"https:\/\/sabinewalter.group\/shop\/\" target=\"_blank\" rel=\"noopener noreferrer\">Do YOU want to navigate change more safely? Book COACHING.<\/a>\n\n<\/div>\n<\/div>\n\n\n<h3 id=\"5-wertschatzung-fur-das-was-war\" class=\"gb-text\">5. appreciation for what was<\/h3>\n\n\n\n<p class=\"gb-text\"><strong>Polarisation is emerging in many organisations: <\/strong>Some glorify the past, others demonise it. <\/p>\n\n\n\n<p class=\"gb-text\">Both block change.<\/p>\n\n\n\n<p class=\"gb-text\">Healthy communication is: \u201eWhat we have done so far has served us and enabled our success. Now it no longer serves us to the same extent - that's why we're adapting it.\u201c<\/p>\n\n\n\n<h3 id=\"6-das-erkennen-was-neu-entsteht\" class=\"gb-text\">6 Recognising what is new<\/h3>\n\n\n\n<p class=\"gb-text\">Critics are often louder than supporters. That is why <strong>Small progress<\/strong> under. This is where a <strong>A conscious look at what has already been achieved<\/strong>.<\/p>\n\n\n\n<p class=\"gb-text\">Example:<br>A project team never used to do stand-ups. Now it takes place once a week.<\/p>\n\n\n\n<p class=\"gb-text\">Instead of saying: \u201eStill far too rare.\u201c<\/p>\n\n\n\n<p class=\"gb-text\">Better: \u201eIt now takes place weekly. What does that make possible?\u201c<\/p>\n\n\n\n<p class=\"gb-text\">This gives new things space and encourages them to grow.<\/p>\n\n\n\n<h2 id=\"change-wirkungsvolle-leitfragen-fur-sich-selbst-und-das-team\" class=\"gb-text\">Change - Effective guiding questions for yourself and the team<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Where do I \/ where do you \/ do you stand mentally in the three phases?<\/li>\n\n\n\n<li>Where do I stand \/ where do you stand \/ where do you stand emotionally?<\/li>\n\n\n\n<li>What have I \/ have you \/ have you already accepted?<\/li>\n\n\n\n<li>Where is everything still resisting inside? Why?<\/li>\n\n\n\n<li>What would a process\/solution look like that would be absolutely beneficial for our current situation?<\/li>\n<\/ul>\n\n\n\n<h2 id=\"fazit-souveran-durch-change-navigieren\" class=\"gb-text\">Conclusion: Navigating through change with confidence<\/h2>\n\n\n\n<p class=\"gb-text\">Change becomes easier if we don't dramatise it, but look at it realistically, value-free and solution-oriented. Communication decides whether change increases fear - or forms the basis for orientation, courage and new ideas.<\/p>","protected":false},"excerpt":{"rendered":"<p>Change is rarely scary because of what it is - but because of the uncertainty it triggers. If you understand how Long Goodbye, Messy Middle and New Beginning work, you can support change processes constructively. Value-free communication, solution-focussed questions and the recognition of small steps forward help to defuse drama and restore orientation.<\/p>","protected":false},"author":2,"featured_media":91314,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"Kommunikativ sicher durch Ver\u00e4nderungen navigieren","_seopress_titles_desc":"Tipps f\u00fcr F\u00fchrungskr\u00e4fte in der Change-Kommunikation: Wie l\u00e4sst sich Angst reduzieren und Vertrauen st\u00e4rken? 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