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9 min.

Team development - practical tips and examples

Teambuilding - The path to trustful cooperation

From Sabine Walter, Head of netzwerk managementberatung | coaching

At the beginning of the year, many teams deal with the measures and key topics that should be on the content agenda for the new year. In our opinion, too little attention is paid to the interpersonal component. But we all know that if the people in a team or an organisation are doing well, the content-related topics also progress faster and are more goal-oriented.

Therefore, at the beginning of the year, we recommend developing a goal and a strategy for working together. You will find concrete approaches for this in this article.

Team culture basics

Characteristics of healthy teams

In my article "Team Development in Medium-Sized Businesses" I explain that healthy teams are characterised by five core factors:

  • Everyone is committed with mind and heart to the common goals.
  • Each team member has sufficient opportunities for development and growth.
  • All team members feel equally seen, heard and valued.
  • Everyone trusts each other.
  • Everyone feels safe.

The moment one of these factors is not present or only weakly present, collaborative work suffers and the risk of conflicts increases. Therefore, it is worthwhile to regularly look at the situation, take stock and actively work on cooperation.

Teambuilding approach

Approach for developing a goal and a strategy for a healthy and efficient team

The proven approach consists of 7 steps.

The path to trusting cooperation

TEAM DEVELOPMENT APPROACH AT A GLANCE

1. Analyse the actual situation

Start your process with an honest stocktaking, e.g. in the form of a team analysis.

2. Develop a goal

In order for the goal to be understood by all members of the organisation, it should be formulated. I explain later in the article what you should pay attention to.

3. Derive measures

Define what you want to do concretely to achieve the goal you are aiming for.

4. Quantify budget and plan time requirements

If you want to achieve an improvement in cooperation, you may need a budget. What you certainly need, however, is time to be able to deal with things - if necessary also in the team. It is imperative to plan this time in your calendar.

5. Define responsibilities

Implementation only has a chance of success if someone takes on the measures.

6. Arrange joint review meetings

Discuss in the team the time rhythm and framework in which you will look together at how you are progressing with the implementation of the measures and the development of team culture.

7. Formulate how successes are celebrated

Celebrating achievements together is also central to team building. Think about what this could look like.

Let us now look at these steps in detail.

1 | Analyse actual situation

Before you start developing a common vision for your team, we recommend a thorough analysis of the current situation in the context of an anonymous survey. You can either develop the questions together in the team or use our team analysis tool, which gives you within 2 weeks after the end of the survey a meaningful overview of your team's strengths and fields of action and makes concrete suggestions for goal-oriented team-building measures.

If you want to develop the questionnaire yourself, you will get an idea of a minimal questionnaire below, which consists of statements that you can have answered either on a scale, in traffic light colours red, yellow, green or by different smilies. The more granular the assessment options, the more meaningful. We recommend a scale from 1 (hardly applies) to 10 (very much applies).

TEAM ANALYSIS | MINIMAL QUESTIONNAIRE

  • I feel comfortable in the team.
  • I enjoy my work.
  • I appreciate the cooperation with my colleagues.
  • My mind and my heart are in it.
  • I am valued as a human being.
  • I am being heard.
  • I like to contribute my ideas proactively, even unfinished ones.
  • I am not afraid to address problems openly.
  • I am not afraid to criticise or to raise a conflict.
  • I trust my team members 100%.

It is important that you guarantee the anonymity of the answers in the Evaluation, but look at both the range of values as well as the average.

Hint:

If the as-is analysis shows that you do not have a stable culture of trust in the team, we strongly recommend that the subsequent process be carried out by an External facilitator. This neutrality makes it possible to address sensitive issues in such a way that trust is not further damaged.

2 | Develop goal

Based on the as-is analysis, you can develop the goal together in the team. In contrast to strategic goals, we recommend to tighten the time frame for the goal, e.g. to one quarter or half a year. Why? The shorter periods help you to be more specific.

On the other hand, we recommend not to tackle all topics at once, i.e. also to focus the target picture on 1-3 key aspects. Each of the topics such as Trust, Appreciation, Respect, Emotional Security is complex in itself, so you would overwhelm yourself and the team if you tackle too many things at once.

In the following, you will receive example questions with which you can initiate the development process of the goal.

EXEMPLARY GUIDING QUESTIONS

Appreciation

"Where on the scale do we want to be in terms of appreciative interaction in three months' time?"

Dealing with criticism

"What do we want to have achieved in dealing with criticism at the end of this quarter?"

Fun at work

How would you like to evaluate the statement "I enjoy my work" in six months' time? What has changed concretely so that this assessment is possible?

Once you have a clear picture of your goals, the next step is to derive concrete measures from it.

3 | Derive measures

The guiding question for this step is: "What does it take for us to achieve our goal?"; so that, for example, in half a year everyone rates the statement "I enjoy my work" as eight?

Is it, to stay with this example, about better aligning roles and tasks in the team with the strengths of the team members? Or do you need specific rituals in the team to create more interaction and closeness in the team despite hybrid forms of work? Is it a matter of making the common jour fixe more productive because everyone sees it as a time-waster?

Brainstorm and then think together about which of the ideas resonate how strongly with what you want to achieve.

Then put the ideas you want to implement in order and plan them accordingly with time and budget.

One more note on the measures:

When selecting and planning the measures, make sure that all team members are willing and able to get involved.

This principle applies: less is more. The process must be emotionally safe for each team member at all times, otherwise the lack of trust in the process will hinder trust-building at team level and the development of changed togetherness.

4 | Quantify budget and plan time requirements

Experience shows that team development always requires a budget. Depending on how trusting your teamwork already is, the budget may not have to be large at all. What usually plays the greater role is the time budget for individual team members, you as a leader or all together. This time should be spent carefully and with time buffers in mind. Plan directly in the calendar and also actively create scope in day-to-day business for team-related activities and the defined measures.

5 | Define responsibilities

Specific responsibilities are to be defined for each measure. We recommend that everyone plays a part and thus also takes responsibility for the team-building process and mutual cooperation.

6 | Arrange joint review appointments

"When are we going to look at ourselves as a team again and talk about what has already developed?" is the central question when it comes to making review appointments. Ideally, these appointments should not be on the same date as your goal.

Example:

Let's assume that your goal was defined for a time frame of half a year. Then it is advisable not to wait until after the 6 months have passed to see where you stand as a team and with the things you have set out to do. Because then you risk two things:

  1. The agreed measures lose attention within 6 months of the agreement and fall by the wayside in the course of day-to-day business.
  2. Lack of progress leads to frustration among team members. This negatively impacts team spirit.

To ensure that this does not happen, you should arrange and carry out at least monthly review meetings.

7 | Formulate how successes are celebrated

That you are already thinking initially about how you acknowledge achievements together, is crucial to the teambuilding process for several reasons. On the one hand, you thereby secure the motivation to continue, even if it sometimes gets down to the nitty-gritty. On the other hand, the celebration of successes explicitly pays for better teamwork.

In the team analyses we conduct, the statement "We celebrate successes together." is rated below average by more than 90% of the teams.

Conclusion: Team development

Team development needs structure and time

In order to achieve a healthy team culture and a trustful cooperation, we recommend a 7-step approach:

  1. Analyse the actual situation, e.g. with the help of our team analysis tool
  2. Develop the goal
  3. Derive measures
  4. Quantify budget and plan time requirements
  5. Define responsibilities
  6. Arrange review appointments
  7. Formulate how successes are celebrated

It is essential that you are careful to proceed more slowly and in small steps rather than overburdening the team or individual team members by taking too many measures and too many steps. Development will only take place if everyone feels secure enough to get involved in the joint process and the new cooperation.

Therefore, in addition to a clear structure and experience in facilitation, a team development process also needs time. You should take this into account and plan for it.

If you would like us to moderate your team development process or are interested in an in-depth team analysis, please contact us.

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