Conflict management from A-Z
Conflicts - whether visible or invisible - cost organisations and our society money. The role of individuals' ability to deal with conflict, especially leaders, becomes all the more central. Conflict management is a key leadership competence. Yet it is often misinterpreted and thus its key role for high leadership effectiveness underestimated. In this article we give different recommendations that enable you to recognise, analyse and constructively address conflicts, in order to invite a joint search for solutions.