Conflict management from A to Z
Conflicts - whether visible or invisible - cost organisations and our society money. This makes the role of individuals' ability to deal with conflict, especially leaders, all the more central. Conflict capacity is a central leadership competence. Yet it is often misinterpreted and thus its key role for high leadership effectiveness underestimated. In this article, we provide various recommendations that enable you to recognise, analyse and constructively address conflicts in order to invite joint solution finding.